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FAQ Software

 

Questions and answers to the software 3D-Easy SPACE.

What does "EASY" mean?
Easy means without great difficulty or effort. This is exactly the aim of the product: The 3D-Easy Complete Kit, especially the corresponding software 3D-Easy SPACE, doesn't require any special 3D or computer knowledge or any other special knowledge. You will have fast success because the program is easy to use and clearly structured. Moreover, it contains detailed documentations and has examples of images on the CD-ROM. All necessary items are contained in the 3D-Easy Complete Kit. The program 3D-Easy SPACE doesn't require any additional graphic software.

Does the software 3D-Easy SPACE run on a MAC or LINUX?
At the moment, there are no special program versions which run on MAC or LINUX.
However, using Windows and other operating systems, 3D-Easy SPACE can be used with an emulation software / virtualisation software.

Is the 3D-Easy SPACE able to stretch my basic images so that I can print certain sizes of an image?
Yes, this is exactly the "Easy"-principle: The stretching of lenticular images is carried out according to the size of the printed image the user wants to have.

Especially with scanning images manually it happens very often that single images differ slightly concerning their pixel sizes. Do all single images have to have the same pixel measurements?
No, 3D-Easy SPACE accepts different pixel sizes in version 2 to avoid time-consuming corrections.

What does dpi and lpi mean?
The abbreviation dpi (=dot per inch) characterizes the resolution of the printer and indicates how many dots can be printed within one inch (1 inch = 2.54 cm). Normal dpi-values are 600, 720 or 1200.
The abbreviation lpi (=lens per inch) indicates the lens density of the lenticular material that means how many lenses should be contained within one inch. We use 30 lpi, 40 lpi and 75 lpi lenticular cards.

Is there a network version of the 3D-Easy SPACE?
No, 3D-Easy SPACE is a stand-alone program but can be used in the local area network. Please note that the purchase of a license only permits the use of the program on one computer at a certain time. You can find further copyright information in chapter 8 of the manual.

The given value for the print border or the size of the image is different compared with the printed image. What can be done?
A given value for the print border or the size of the image is only used when the corresponding input field has been left by ENTER, the tabulator key or a mouse click outside the input field.
Close all changed values for instance with the ENTER button.

The image is printed only partly or it contains obviously faulty stripes? What can be done?
The reason for the uncompleted image prints is mainly the lack of memory capacity of the printer. That's why this problem can often only be solved by increasing the memory capacity of the printer. The printing resolution can be reduced alternatively. This means that less single images are allowed to be selected for the processing. The manual of the printer should contain more information for this kind of faulty situation. With certain configuration measures, the described faulty situation can possibly be avoided.

What kind of printing resolution is necessary?
Our tests have shown that remarkable results can be achieved from a 600 dpi printing resolution. If the lenticular widths is relatively big, such as 30 lenses per inch and if approximately 5 images are processed, you can get really good results with a 300 dpi-printer as well. Due to our special software methods you can always produce impressive 3D images with normal home printers.

Can I use my black/white printer?
Partly. For printing anaglyph images, there must be a color printer available. But the lenticular technique also works with black/white prints. Stereo images (side by side or top down) can be printed in black/white.

How can I fix the printed-paper on the lenticular cards?
The different methods on how to fix the lenticular card on the printed image are described in great detail in chapter 4 in the manual.

How can I find out the printing resolution of my printer?
First, you should look for the printing resolution (mostly indicated in dpi=dot per inch) in your printer manual. The program 3D-Easy SPACE prints the current used printing resolution as additional information at the bottom of the printed image. For this, you must check the check box "Print Info" in the program 3D-Easy SPACE.
Please note that most printers can be changed in printing options. Please select the highest possible resolution when printing.

Why does not fit the printing resolution (dpi), which is determined by 3D-Easy SPACE, with the values from the Windows printer dialog?
3D-Easy SPACE determines the dpi-values over functions of the operating system. Very often very high dpi-values are accepted in special printer driver dialog, which lead to inner printing optimization. 3D-Easy SPACE does not get this information.

Why do originate lenticular images different in size with different pixel measures on different PCs sometimes?
Normally, the same source conditions always lead to the same results, in particular to identical lenticular images with the same pixel dimensions. Different lenticular images with different pixel dimensions can only originate, if the option "Auto" of the lenticular print optimization is active (option available in version 4 or higher). The option "Auto" takes into consideration the current printer options and leads to printeroptimized pixel resolutions. A printer change or a change of its characteristics (printer resolution) can lead to lenticular image files different in size although the source conditions are the same.

How can I get the best results?
You already have good chances of success with our software 3D-Easy SPACE and the lenticular cards distributed by New Art Illusion. However, the following has to be taken into consideration:

  • use a printer with the highest possible printing resolution
  • use print paper with a high resolution, do not use normal print paper
  • try to avoid empty spaces between prints and lenticular material

What can I do if the program does not give any useful results?
Please carry out the following steps in this order:

  • carry out the example projects on the basis of the step by step instructions which are shown in chapter 3 of the manual
  • check if the highest possible printing resolution has been selected (printing options)
  • check if printing paper of high quality and high resolution has been used (do not use normal paper)
  • the calibration (pitch test) which is contained in the program 3D-Easy SPACE should be carried out with lenticular images
  • enabling of integrated image optimization when you print lenticular pictures
  • check if the printed lenticular image has the right position beneath the lenticular card (lenticular (structured surface) upwards to the viewer)
  • press the lenticular card on the paper firmly, try to avoid empty spaces, see also chapter 4.0
  • check if alignment stripes left or on the top run parallel to the lenticular, afterwards parallel movement to receive the best optical impression, see also chapter 2.15

If you are not satisfied with the result after having carried out the described steps, please carry out the following steps:

  • reduce the amount of basic images gradually, see also chapter 3.4.2
  • try the different lenticulars with the corresponding prints.

If you still could not obtain satisfying results with the examples of images although you have taken all the above-mentioned measures into consideration, please contact our hotline, which is free of charge (email: hotline@3D-EASY.de). Please give us all the information that is shown under the image as a result of the activation of additional print information (see chapter 2.14).

I see a Moiré-effect (disturbing patterns) on the lenticular. What can be done?
Moiré-effects can arise when printing resolution and lenticular have the same resolution (or rather multiple integer). In this case:

  • change the printing resolution and/or
  • use a different lenticular and/or
  • please change the number of images to be processed (e.g. 9 instead of 10 images)

When using laser printers Moire-effects occur more often, but using an ink jet printer will cause this effect to be reduced.

Why does 3D-Easy SPACE runs differently fast on PCs which have a similar performance?
The described reaction can occur with viruses protection programs with permanent monitoring, especially with frequent writing operations and reading operations of the hard disk.
An activated viruses protection function can lower the original speed under certain
circumstances on up to 30%. If ever, the virus protection should only be switched off occasionally during the calculations. In this time, no further programs should be started due to security-technical reasons. It is not recommended to switch off the virus protection permanently.